Customer Service Charter
The purpose of this Customer Service Charter is to set out the standard of service our customers should expect to receive from Find a Future. The Charter sets out clear levels of expectations, to ensure the following:
- A customer-focused service is created and maintained.
- Effective communication exists between the organisation and its customers.
- The level of service delivered meets or exceeds our customers’ needs.
- We deliver the required standard of service within a suitable time frame.