Overview

IT Support Technicians are crucial to the economy and day to day functioning of the modern world. This competition focuses on all the essential requirements for a successful career as an IT Support Technician within any industry.

The competition tests your ability to configure IT hardware and software to meet customer requirements. This will involve setting up a client / server network with a domain controller, installing and configuring operating systems, installing software, configuring IP addresses on end devices and connecting these devices to a LAN.

How competing has helped Toby’s career development.

The skills you need to demonstrate

  • IT skills

  • Attention to detail

  • Analytical

  • Time management

  • Customer service

  • Interpersonal skills

  • Troubleshooting software

  • Flexible

Useful resources

Contact details

tbell@worldskillsuk.org

Entry criteria

  • This is an individual competition
  • There is no limit to the number of competitors permitted to enter this competition per organisation
  • Competitors must be familiar with the core competencies and must not have more than 2 years’ industry experience

How it works

Registrations open 09:00am Monday 3rd of March and will close midnight Friday 28th of March.

Entry Stage will be released between Monday 3rd of March with a final deadline of 2nd of May 2025 (Exact dates will vary by competition).

Qualifiers will take place between 5th of May 2025 to 27th of June 2025 (Exact dates will vary by competition).

To help finalists prepare ahead of the UK Final, we will provide relevant technical training and share mindset development techniques, to support them to remain focused on achieving success.

National finals will take place during a week in November 2025 in Wales.

Our gallery

Sign up to receive our latest updates to your email

Useful links