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IT Support Technician

IT Support Technician

An IT Support Technician operates on the frontline, repairing and configuring PCs, routers and networks.


This competition focuses on all the essential requirements for a successful career as an IT Support Technician within any industry.
This competition tests your ability to configure IT hardware and software to meet customer requirements. This will involve setting up a Client /Server network with a domain controller.

Entry criteria

  • This is an individual competition
  • Up to 3 competitors are permitted to enter this competition per location/campus, and up to 6 in total per organisation.
  • Competitors must be familiar with the core competencies (these can be found in the Tools section below) and must not have more than 2 years’ industry experience

Steps to taking part in this skills competition

  1. Register to enter this competition by 5 April 2019
  2. Competitors will be invited to a National Qualifier during Spring/Summer 2019, further details will be released in the New Year.
  3. WorldSkills UK quality assure the results and finalists will be notified by September 2019.
  4. Finalists will participate in the UK National Final at the NEC in November 2019 as part of WorldSkills UK Live.

Additional information

  • Download the competition overview from the Tools section to find out more about this skills competition and help with your preparation.
  • Pre-competition activity pack will be available soon.


Competition organising partner

Competition organising partner

The Northumberland College is the competition organising partner for the IT Support Technician competition.

Find out more