IT Support Technicians are crucial to the economy and day to day functioning of the modern world. This competition focuses on all the essential requirements for a successful career as an IT Support Technician within any industry.
The competition tests your ability to configure IT hardware and software to meet customer requirements. This will involve setting up a client / server network with a domain controller, installing and configuring operating systems, installing software, configuring IP addresses on end devices and connecting these devices to a LAN.
IT skills
Attention to detail
Analytical
Time management
Customer service
Interpersonal skills
Troubleshooting software
Flexible
Enhance learner preparation for competition with pressure tests (part of our benchmarking resources) to help master their technical skills, and mindset masterclasses to build personal skills.
Registrations open 09:00am Monday 3 March and will close midnight Friday 28 March.
Entry Stage will be released between Monday 3 March with a final deadline of 2 May 2025 (Exact dates will vary by competition).
Qualifiers will take place between 5 May to 27 June, 2025 at the following venues:
To help finalists prepare ahead of the UK Final, we will provide relevant technical training and share mindset development techniques, to support them to remain focused on achieving success.
Prepare students and apprentices by engaging with our benchmarking resources to master their skills and mindset masterclasses to build confidence and resilience on the WorldSkills UK Learning Lab.
The National Finals are scheduled to take place in Wales during the week beginning 24 November, 2025.