Section one: Moving from Competence to Excellence

What does competence look like in this area? 

• understanding of colour theory – ability to apply basic colour principles, such as colour wheel, undertones, and complementary colours 

• application of colour – ability to apply colour evenly and accurately based on client needs, including highlights, balayage, and full colour 

• health and safety standards – adherence to safety protocols, including patch tests and using appropriate personal protective equipment (PPE) 

• knowledge of products – ability to choose and mix hair colour products based on hair type, condition, and desired result  

• client communication – effectively communicate with clients to understand their expectations and provide clear advice on colour choices. 

What does excellence look like in this area?  

• advanced colour techniques – mastery of advanced colouring techniques such as colour correction, precision balayage, or multi-tonal colouring

• creative problem solving – ability to create custom colour blends and innovative looks that push industry boundaries while maintaining healthy hair

• sustainable and ethical practices – prioritisation of eco-friendly and sustainable colour products and methods, while ensuring minimal environmental impact

• perfecting results – ability to deliver consistent, flawless colour results tailored to each client’s personality, lifestyle, and hair health

• client education and aftercare – offering expert advice on maintaining hair colour, including post-colour care and home treatments to prolong results. 

What does competence look like in this area  

• basic cutting techniques – proficiency in basic cutting techniques such as blunt cuts, layers, and trims 

• understanding of head shape and hair growth patterns – ability to assess and work with natural hair growth patterns, head shape, and texture for a flattering cut 

• use of tools – competence in using various cutting tools (scissors, clippers, razors) and knowing when and how to use them appropriately 

• client consultation – effectively understanding the client’s hair needs and expectations and providing professional advice on suitable cuts 

• health and safety standards – ensuring a clean, safe working environment, and following hygiene protocols during the cutting process.

What does excellence look like in this area?  

• mastery of advanced cutting techniques – exceptional skills in cutting styles such as precision cuts, texturising, or creating intricate layered looks 

• creativity and personalisation – ability to create unique, customised cuts that suit the individual client’s features, lifestyle, and preferences 

• speed and efficiency – demonstrating flawless cuts while maintaining a quick, efficient pace without compromising on quality 

• cutting edge trends – staying ahead of industry trends and incorporating innovative styles, like asymmetrical or futuristic cuts

• client satisfaction and education – building strong client relationships through personalised aftercare advice, ensuring they understand how to manage and style their hair post-cut.